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Any customer facing role within a business requires care, strategy and experience. Afterall, the customer service department is responsible for customer understanding and interpretation of your brand, business and operation. The term ‘customer services’ takes a broad approach, covering product and service support, pre sales, after sale, maintenance and repairs, and fundamentally, quality control.
It is therefore expected that businesses spend more on training & developing customer service staff than in almost any other sector within their operation. Having a product everyone wants is only a part of the equation. Making sure that products perform to the expectations of the customer, can sometimes land on the shoulders of a customer service representative.
Nomadic Guild has an extensive portfolio of customer service representatives from all over the world, with extensive experience in supporting technology, financial, agricultural, retail and enterprise customers, to name a few.
From brand new startups through to large multinational corporations, we’re able to help businesses acquire, retain and expand their remote talentforce with professional and experienced candidates.
Our approach varies from many of our competitors, in that we don’t run a public ‘job board’, rather focusing on attracting talent through direct methods. We know our candidate pool, their capabilities and their experience. This way, we’re able to expedite the ‘time to capture’, having one of the fastest turn around times in the industry, normally within 21 days of engagement.
Our team of recruiters are able to help your business make the most of your recruiting drive. From developing a recognizable brand candidates strive to work with, to retaining and expanding your existing workforce.
We work with businesses at all stages of the enterprise spectrum, so if your business could benefit from professional, impartial and accountable advice, contact one of our expert consultants today.
Having the right person for the job is more than a wisdom, it's the difference between growth and decline. This is why Nomadic Guild has built a series of testing parameters and assessment frameworks to help us gauge a candidates suitability for a clients business.
Additionally, we're able to custom create testing & assessment programs to suit individual clients' needs.
As part of our comprehensive offering, Nomadic Guild can offer client's a full turn around service, including interviewing of candidates. We work with client's to understand their needs and targets, and develop an interviewing strategy which allows us to deliver a truly turn-key solution as far as talent is concerned.
For more information on how we can help your business streamline its recruiting process, please click here.
Contract Contract placements are not subject to minimum or maximum length of engagement. There is no percentage service fee added subject to pay scale. Stated values are final and all-inclusive.
Permanent A minimum fee applies of US$9,000. If the salary package value is less than or equivalent to US$60,000 (or equivalent in local currency), then the minimum fee will apply. For all salary packages above this, the stated percentage value will apply.
Executive A minimum fee applies of US$18,000. If the salary package value is less than or equivalent to US$100,000 (or equivalent in local currency), then the minimum fee will apply. For all salary packages above this, the stated percentage value will apply.
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If you would like to find out more about how Nomadic Guild can help your business attract and retain the best remote talent, please contact us below and we'll get back to you.